Our policy is valid for a period of 30 calendar days from the date of the purchase.
If you receive your order and are not satisfied for any reason you can return the product for a refund.
If the period of 30 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.
Refund requirements The following criteria must be met to qualify for a refund:
Product must be unopened
Product must be in original packaging
Product must be unused
Product must not be damaged In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Proof of purchase To complete your refund, we require a receipt, purchase order or other proof of purchase. P
lease note that without the aforementioned proof of purchase, we will not issue a refund.
Sale and clearance items
Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.
Shipping items In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.
Returns can be ship to the address will be provided after RMA allocation.
You will be responsible for paying for the shipping costs with regard to the items that you wish to return.
We will not refund the shipping costs. You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found to us be used beyond what it takes for you to reasonably inspect it or damaged, then we may reject a refund.
Contacting us if you have any questions about this Policy.
This document was last updated on November 15, 2014